Shipping policy
Last Updated: June 2026
At VitalHub, we're committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for information regarding processing times, delivery estimates, and other important details.
Order Processing
- Orders are processed within 1-2 business days after payment has been received.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Shipping Time
- Estimated delivery time: 3-5 business days from the date your order is shipped.
- Delivery times may vary depending on your location, carrier delays, weather conditions, or periods of high order volume.
Shipping Costs
Shipping costs are calculated at checkout and will be displayed before you complete your purchase. We may also offer free shipping promotions from time to time.
Order Tracking
Once your order has been dispatched, you will receive an email containing your tracking information so you can monitor the status of your shipment.
Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete before placing your order. VitalHub is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Delayed or Lost Packages
While we work with trusted shipping partners, delivery times are estimates and cannot be guaranteed. If your package is significantly delayed or appears to be lost, please contact our support team, and we will do our best to assist you.
International Shipping
If international shipping is available, customers are responsible for any customs duties, import taxes, or additional fees imposed by their country's regulations.
Contact Us
If you have any questions regarding your order or our shipping policy, please contact us at:
Email: vitalhub2026@gmail.com
Store: VitalHub
Thank you for shopping with VitalHub. We appreciate your business and look forward to delivering products that help you stay hydrated, connected, and productive.